Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-interior-trim-repair.dentrepair-talk.com (referring to our company as ‘we’, ‘us’, or ‘Mercedes interior trim repair’). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, manage, and protect data related to our users, in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at http://mercedes-interior-trim-repair.dentrepair-talk.com
  2. Any applications or services offered through our platform
  3. Interactions between users and our staff via emails, phone calls, or text messages
  4. Links to third-party platforms within our site (note that these third parties have their own privacy policies)

Processing Activities

This policy outlines the practices related to:

  1. Using our applications and services as an authorized user
  2. Visiting websites linked to this Privacy Policy
  3. Receiving communications from us, including newsletters and promotional emails

Personal Data Collection

We collect several types of personal data to enhance your experience with our services:

  1. Account Information: Details required to set up and manage your account on our platform.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  3. Financial Information: Your financial records may be stored securely to facilitate billing and accounting.
  4. Purchase Information: Details about products or services you’ve bought from us, such as order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Information about your geographical location when using our services (with your consent).
  7. Feedback: Comments, suggestions, or reviews you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage in social login.
  9. Product Information: Details about the products you show interest in or purchase from us.

We collect this data through various methods, including:

  • User input forms on our website and apps
  • Automated technologies like cookies and tracking pixels
  • Third-party sources who provide data based on their privacy policies

Cookies

Cookies are small text files stored on your device to enhance user experience. We use cookies categorized as:

  1. Strictly Necessary: Essential for basic functions of our website or apps.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Analyzing user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize your data to ensure privacy.

Security Measures

Implementing robust security measures is crucial to safeguarding your information:

  • Encryption: We use encryption protocols to protect data during transmission and storage.
  • Secure Third-Party Processing: Engaging secure third-party service providers ensures that your data is handled with the same level of care as our internal systems.

Children’s Privacy

We are committed to protecting children’s privacy. Our services do not intentionally collect or solicit personal information from children under 18 years old.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data under specific circumstances.
  • Restriction: Limit the use of your data in certain situations.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory decisions based on personal data.

To exercise these rights or have data-related inquiries, please contact our privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy as needed, and any changes will be posted on this page. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding privacy or data management:

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.